FAQs

1) Do you offer free shipping?

Yes, we offer free shipping on all orders. We believe in making your shopping experience as convenient and affordable as possible.

2) What is your return policy?

We offer a 14-day return policy on all unworn and undamaged items. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange. Please visit our Refund Policy page for detailed instructions.

3) What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service department as soon as possible. We will work quickly to resolve the problem and make sure you receive the correct item.

4) What is the delivery time?

Once the order is placed, we need 1-2 business days to process it. This includes packing the order and quality control to ensure that the goods match the dimensions and are not defective. Once processed, the order is shipped. On average, shipping takes 3-10 business days.

5) How can I contact customer service?

Our customer service team is available to answer any questions or concerns you may have. You can contact us by phone or email.

Contact

Acclaim Menswear is run by Hope E-commerce Enterprises PTY LTD, from Australia

ABN: 70 676 125 732

Address

Level 18, 324 Queen StreetContact
Brisbane City, QLD, 4000

How to reach our customer support?

Email: customercare@acclaimmenswear.com.au

Phone: +61480012334

Business hours: Monday to Friday, 9:00 am to 6:00 pm AEST